Water main break slows traffic on Old Jacksonville Highway; Jack Elementary without water

Published on Friday, 1 September 2017 10:45 - Written by

A water main break caused traffic delays on Old Jacksonville Highway near the Knollwood subdivision Friday and caused low or no water pressure in nearby neighborhoods.

The break left Jack Elementary without water, but bottled water was available for children at the school and buckets of water were being used to flush toilets.  

Tyler ISD Superintendent Marty Crawford said the water issue at Jack was the second situation at an elementary school Friday morning. Students at Rice Elementary had to shelter in place after an ammonia leak at the nearby Brookshire's warehouse early Friday.

"We've had challenges at two campuses today but we are having a great closing to the first week of school," Crawford said. "Kids are in the classrooms and teachers are still taking care of business."

The break was caused by an 18-inch elbow joint separation and resulted in low water pressure and water outages for some Tyler Water Utility customers between Oakhill Boulevard and West Cumberland.

In addition, some Southern Utilities customers experienced low water pressure and water outages because the lines are connected by an emergency connection at that location, according to the city.

Tyler Water Utilities opened fire hydrants in the area to flush the lines and restore proper pressure, which was back to normal levels by late afternoon.