Mother Frances named one of nation's Top 100 hospitals

Published on Wednesday, 14 May 2014 23:03 - Written by COSHANDRA DILLARD

Mother Frances Hospital-Tyler officials Wednesday celebrated National Health Care Week and shared an award with its employees.

For the fifth time, Mother Frances Hospital has been named one of the nation’s 100 Top Hospitals by Truven Health Analytics, an independent rating agency.

“It illustrates that if you really care for patients — treat them mind body and spirit — and if you can do everything to help them on their journey, then the recognition will come,” said Rob Rose, chief nursing officer.

Truven researches data made publicly by Medicare cost reports, Medicare Provider Analysis and core measures and patient satisfaction data from the Centers for Medicare and Medicaid Services’ Hospital Compare website.

Scores are based on outcomes, operational efficiencies, patient safety, quality of care, customer satisfaction and financial stability.

“This is not just a one-time event for this hospital,” said John McGreevy, chief executive officer of Mother Frances Hospital Tyler and Louis and Peaches Owen Heart Hospital. “It’s something that we live day-to-day in terms of our quality, our patient safety and our outcomes.”

“We benchmark ourselves against other quality hospitals in the United States and that’s what keeps us on track.”

Dr. Barbara Allen recognized hospital staff, whom she said strives to achieve best patient care standards. She also emphasized the importance of performing on a higher level.

“We can put that into individual numbers,” she said. “If every hospital in the country achieved these standards that those of us in the top 100 have now been able to achieve, we would see 165,000 potential patient lives saved, we’d see 90,000 patients with less complications in the hospital. We’d see the average patient length of stay decrease by half a day and our health care dollars in the country, we’d expect to save five and a half billion dollars.”

Winning hospitals were announced in a March edition of Modern Healthcare magazine.

For more information on recognized hospitals, visit