Due to numerous power outages in the Tyler area, the Texas Commission on Environmental Quality (TCEQ) has required the Jackson Water Supply to notify customers of the need to boil their water prior to consumption.
The boil water notice affects the area north of Farm to Market Road 850 in the Chapel Hill area of Smith County.
To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and making ice should be boiled and cooled prior to use. The water should be brought to a vigorous, rolling boil and then boiled for two minutes.
In lieu of boiling, you may purchase bottled water or obtain water from some other suitable source. When it is no longer necessary to boil the water, the water system officials will notify you that the water is safe for consumption. Instructions to discontinue boiling will be issued in the same manner as this notice. Further updates and alerts will also be posted on the website at www.jacksonwatersupply.com .
If a customer wishes to contact the TCEQ, they may call 512-239-4691.